Not too long ago, home security systems were very basic and only the very wealthy were able to afford anything more advanced. Fast forward to present day, however, and the old fashioned 2G systems are getting phased out and need replacing. By 2016, 2G will no longer work, which will force customers to either go without an alarm, or to upgrade their existing system. The technology of alarm systems is changing very rapidly, something supply supply companies have to be aware of. Consumers no longer trust or want keypads and fobs, instead looking for something that delivers much more. So how has the world of security systems developed? What is this multi-functionality we seem to crave?
The most basic of home security systems now have full touch screen functionality. Furthermore, all sorts of interfaces are included, which are linked to via icons. We have all gotten used to our smartphones and tablets, and these interfaces work in similar ways, with a range of apps. What customers want is something that controls their home, going above and beyond simple security. As such, it is now standard for a security system to lock and unlock doors, to manage home energy usage, to set temperatures and to give weather alerts. Also, customers want to be able to access these features through their mobile phone, when they are away from the property. An added consequence of this is that home security companies have to change and develop. For instance, staff is having to be trained in various technical points relating to the system that are more IT based than home security based. What customers want is a system that they can customize to their needs. It is for this reason that the majority of systems now offer a range of different communication options.
The two most important new features, however, are geo-location and home energy management. Geo-location allows customers to link their home security system to their mobile. Should there be a problem, users will immediately receive a message or other alert on their mobile device. At the same time, it allows them to switch the alarm on and off remotely. There are even some devices that disarm automatically as soon as the mobile is within a certain distance. At the same time, it will arm if the mobile is a certain distance away. People are also hugely interested in the energy management function. Customers want to be able to control their home temperature, but also various other devices that consume energy. Furthermore, if a device uses a larger than normal amount of energy, an alert will be sent too.